Cybersecurity breaches are increasingly common among small and medium businesses (SMBs), making them ideal targets for cybercriminals. Due to limited budgets, lack of expertise, and the misconception of being “too small to be targeted,” many SMBs operate with minimal cybersecurity defenses. Unfortunately, this vulnerability is exactly what cyber attackers rely on, exploiting weak defenses through relentless attacks and sophisticated phishing campaigns. In India alone, ransomware attacks on websites surged by 261% this year, with insurance companies often left covering the damage.

This raises an important question: How are organizations that specialize in risk management being blindsided by cyber threats? The answer lies in inadequate security practices. Many businesses lack critical defenses such as multi-factor authentication (MFA), phishing-resistant employee training, reliable backups, and endpoint detection and response (EDR) systems. Additionally, the rapid shift of SMBs to cloud platforms introduces complex configurations that exceed the technical capacity of many small businesses.

Insurance Companies and Cyber Risk Management

Recognizing the growing risks, insurers are tightening their standards for cyber insurance policies. Companies now need to meet stricter requirements, such as multi-step authentication (e.g., verification codes via email or phone), routine security scans, and offline data backups, to qualify for coverage.

However, insurers face challenges in evaluating cyber risk. Without access to comprehensive insights from businesses' security systems, insurance companies struggle to assess the true level of exposure. This reactive, “outside-looking-in” approach slows incident response efforts, as forensic teams must first reconstruct pre-breach system conditions. At the same time, businesses without a solid cybersecurity framework increase uncertainty for insurers, forcing them to reconsider how they assess and manage cyber risk.

The integration of cybersecurity and insurance efforts creates a win-win-win scenario for all stakeholders. Insurance companies benefit from fewer claims and improved financial performance, SMBs enjoy better protection and more favorable policy terms, and end-users gain enhanced data security.

By fostering partnerships between insurers and cybersecurity providers, the industry can shift from reactive risk management to proactive prevention. This collaborative approach will not only help mitigate the growing ransomware threat but also create a more resilient digital environment for businesses and consumers alike.

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