Delivering an improved digital employee experience (DEX) has become a top priority for many enterprise IT leaders, as it directly influences productivity, employee morale, and other critical aspects of business success. However, many organizations still lack the necessary visibility into their IT ecosystems to fully understand how digital tools impact employee experiences and productivity. This gap often hinders efforts to effectively manage the digital workplace and provide employees with an exceptional experience.

To gain deeper insights into these challenges, Lakeside Software conducted a survey of IT leaders, exploring their perspectives on DEX and the obstacles and opportunities they face in today’s workplace. Here are the key findings:

Doing More with Less: The New Normal

In the face of economic uncertainty, 65% of IT leaders identified "doing more with less" as their primary focus. The pressure to streamline operations while leveraging technology to maintain productivity and employee satisfaction is a challenge many leaders are navigating.

A crucial step in achieving this balance is understanding which digital tools employees rely on and identifying underutilized resources. By analyzing endpoint data—such as usage patterns across devices like laptops, desktops, and handhelds—companies can pinpoint inefficiencies and reduce unnecessary expenses.

For instance, a New York-based bank analyzed endpoint data and discovered they only needed to replace a fraction of the 7,000 laptops initially slated for refresh. This data-driven decision saved approximately $9.6 million, proving that visibility into IT assets can lead to significant cost savings while preventing wasteful spending.

Simplifying Complex IT Projects

Simplifying IT projects ranks as a top priority for IT leaders, as it improves efficiency and mitigates risks associated with complex initiatives. Achieving this requires comprehensive visibility across the IT environment.

The process begins by establishing baselines to measure the impact of changes. With these baselines in place, IT teams can use endpoint monitoring to gather real-time data during pilot phases, enabling them to track progress, identify early issues, and make adjustments before scaling projects. This proactive approach minimizes risks, ensures efficient resource allocation, and keeps projects on track and within budget.

The Path Forward: Visibility and Proactive Leadership

Whether focusing on doing more with less, enhancing DEX, or simplifying IT projects, the key to success lies in gaining complete visibility into the digital landscape. Visibility is no longer optional—it’s essential for IT leaders striving to achieve their goals, navigate the complexities of a digital-first world, and deliver exceptional digital employee experiences.

To Know More, Read Full Article @ https://ai-techpark.com/it-leaders-top-priorities/

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