The Role of IVR in Streamlining Telecom Field Operations and Fault...

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2025-07-24 09:10:15 - Translate

The Role of IVR in Streamlining Telecom Field Operations and Fault Management

In today’s hyperconnected world telecom network infrastructure has become more complex, dynamic and mission critical than ever. From maintaining thousands of cell towers to managing sprawling fiber networks and ensuring uninterrupted mobile and broadband services, telecom providers face intense pressure to ensure maximum uptime, meet SLA commitments and respond to faults in real time....

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