The Future of Customer Service: Exploring the Benefits and...

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2023-05-08 09:09:23 - Translate

The Future of Customer Service: Exploring the Benefits and Drawbacks of Self-Service Technology

Self-Service Technology has revolutionized the way businesses interact with customers. It enables customers to access services and information at their convenience, without the need for human assistance. From kiosks in shopping malls to online chatbots, Self-Service Technology is becoming ubiquitous in every industry. In this article, we will explore the benefits and drawbacks of Self-Service...

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