Agent Coaching Platforms: Redefining the Future of Customer Service

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2025-09-17 11:14:11 - Traduzir

Introduction The Agent Coaching Platform Market, valued at USD 695.6 million in 2023, is projected to reach USD 1,601.7 million by 2032, growing at a healthy CAGR of 9.73%. As customer expectations rise and service channels expand, organizations are turning to AI-driven coaching platforms that provide real-time performance analytics, sentiment detection, and personalized feedback. With...

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