Security in the Cloud-Based Contact Center: Mitigating Risks and...

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2023-09-14 06:55:47 - Translate

Security in the Cloud-Based Contact Center: Mitigating Risks and Ensuring Compliance

In today's digital age, the shift towards cloud-based solutions has transformed the way businesses operate, including how they manage their contact centers. Cloud-based contact centers offer numerous benefits, such as scalability, flexibility, and cost-efficiency. According to a report by Stratview Research, the cloud-based contact center market is estimated to grow from USD 17.22 billion in...

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