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martechcubejohn toegevoegd een audio Other
2024-11-29 07:26:39 - Translate

Scaling AI for Holiday Customer Service Spikes
The holiday season brings a significant surge in demand for customer service, driven by the rise of online shopping. Businesses increasingly turn to artificial intelligence (AI) and automation to bridge the gap in support during these high-pressure periods. With AI-powered tools like chatbots and automated systems, companies can handle demand spikes effectively without compromising performance....

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Harshsingh toegevoegd een audio Other
2024-11-20 11:57:44 - Translate

Social Customer Service Applications Market Industry to Experience Significant Growth by 2030
According to the Market Statsville Group (MSG), the global social customer service applications market size is expected to grow from USD 12.166.7 million in 2022 to USD 23,927.1 million by 2033, at a CAGR of 12.6% from 2023 to 2033. The social customer service applications market is driven by the increased demand for real-time problem-solving and...

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marketstatsvillegroup toegevoegd een audio Other
2023-05-13 09:51:56 - Translate

Social Customer Service Applications Market size is expected to grow to USD 23,927.1 million by 2033
According to the Market Statsville Group (MSG), the global social customer service applications market size is expected to grow from USD 12.166.7 million in 2022 to USD 23,927.1 million by 2033, at a CAGR of 12.6% from 2023 to 2033. The Social Customer Service Applications Market research report offers a detailed industry analysis, including market...

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vipinmsg toegevoegd een audio Networking
2023-10-19 07:22:03 - Translate

Social Customer Service Applications Market Size to Reach US$ 23,927.1 million by 2033
According to the Market Statsville Group (MSG), the global social customer service applications market size is expected to grow from USD 12.166.7 million in 2022 to USD 23,927.1 million by 2033, at a CAGR of 12.6% from 2023 to 2033.. This published market research report will provide valuable insights and guidance to businesses across various...

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tanvijogi toegevoegd een audio Other
2024-09-09 12:02:43 - Translate

Social Customer Service Applications Market Statistics, Key Players, Sales Growth, Size Projection and Market Overview by 2033
According to the Regional Research Reports, the Global Social Customer Service Applications Market size is estimated to be USD 14.12 billion in 2023 to USD 44.26 billion by 2033, exhibiting a CAGR of 12.1% from 2023 to 2033. This published market research report will provide valuable insights and guidance to businesses across various industries. These reports offer a comprehensive...

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vipinmsg toegevoegd een audio Networking
2023-04-29 05:41:39 - Translate

Social Customer Service Applications Market Worth US$ 23,927.1 million by 2033
According to the Market Statsville Group (MSG), the global social customer service applications market size is expected to grow from USD 12.166.7 million in 2022 to USD 23,927.1 million by 2033, at a CAGR of 12.6% from 2023 to 2033. The report offers a detailed analysis of the industry's market segmentation and regional trends. It highlights the...

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martechcubejohn toegevoegd een audio Other
2024-10-14 06:54:16 - Translate

The Case for Pragmatic AI to Improve Customer Service
Have you encountered a bad situation that was made worse by something that is meant to help? Here’s a recent example of mine – I had to take my son to an emergency room while vacationing in Asia but the most frustrating part was dealing with insurance when we got home. The agent who initially processed my claim put me (and my money) in limbo – no external or internal follow-up...

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Trending_Technology toegevoegd een audio Other
2023-05-08 09:09:23 - Translate

The Future of Customer Service: Exploring the Benefits and Drawbacks of Self-Service Technology
Self-Service Technology has revolutionized the way businesses interact with customers. It enables customers to access services and information at their convenience, without the need for human assistance. From kiosks in shopping malls to online chatbots, Self-Service Technology is becoming ubiquitous in every industry. In this article, we will explore the benefits and drawbacks of Self-Service...

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martechcubejohn toegevoegd een audio Other
2024-08-05 07:55:24 - Translate

AI’s Transformational Impact on the Hospitality Industry
As the CEO of Slang.ai, I’ve always been fascinated by the intersection of technology and human experiences, especially within the realm of hospitality. The focus on customer service and the overall experience, the high energy and pace of restaurants and the ability to create memorable dining moments have always inspired me to explore how advanced technologies like Artificial Intelligence...

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martechcubejohn toegevoegd een audio Other
2024-07-24 06:29:08 - Translate

Budget-Friendly Self-Service Analytics: Democratizing Data for Businesses
Business in a dynamic environment no longer considers data a luxury; it’s the fuel that makes wise decisions and drives business success. Imagine real-time insights at your fingertips regarding your customers or the ability to identify operational inefficiencies buried in data sets. Be empowered to drive growth by making data-driven decisions that enable you to optimize marketing...

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Trending_Technology toegevoegd een audio Other
2023-05-09 05:37:00 - Translate

Contact Center as a Service: Transforming the Way Businesses Communicate
Are you tired of managing complex communication channels in-house? Do you want to streamline your customer service operations without compromising on quality? If yes, then Contact Center as a Service (CCaaS) might be the perfect solution for your business. In this article, we will dive deep into the world of CCaaS, exploring its benefits, features, and use cases. We will also answer some of...

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martechcubejohn toegevoegd een audio Other
2024-10-23 08:03:47 - Translate

Dev Nag, CEO of QueryPal - AITech Interview
Dev, can you start by sharing the journey that led you to establish QueryPal and what inspired you to focus on transforming customer support through AI-powered ticket automation? The journey to QueryPal began with my experiences at Google and PayPal, where I saw firsthand the challenges of scaling customer support. I realized that while AI was transforming many industries, customer support...

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martechcubejohn toegevoegd een audio Other
2024-01-24 07:33:29 - Translate

Elad Inbar, Founder and CEO at RobotLAB - AITech Interview
What is your vision for the future of robotics and its potential to further transform industries, education, and society as a whole? Robotics has significant transformative potential. They will make industries more efficient and adaptable, introducing new business models and changing how sectors like healthcare and manufacturing operate. Robots can address challenges like elder care and urban...

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martechcubejohn toegevoegd een audio Other
2024-05-10 07:02:00 - Translate

Harnessing Generative AI: Transformative Practices in Credit Unions and Community Banks
The rise of Generative AI (GenAI) has enormous potential for the banking and finance industries. By utilizing GenAI, banks and credit unions speed applications from submission to approval, save time and effort, and deliver a desirable customer experience. A recent report from the Society for Human Resource Management (SHRM) and The Burning Glass Institute details how GenAI will have an...

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riya22 toegevoegd een audio Other
2024-12-18 06:44:27 - Translate

Hyperlocal Services Market: Insights, Trends, and Future Growth Forecast for 2024-2030
Hyperlocal Services Market: Insights, Trends, and Future Growth Forecast for 2024-2030 The global Hyperlocal Services Market size was valued at USD 1,845 billion in 2021 and is projected to reach USD 8,183 billion by 2030, growing at a CAGR of 18% during the forecast period from 2022 to 2030. Hyperlocal Services Market Catalysts for Expansion The hyperlocal...

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riya22 toegevoegd een audio Other
2024-12-18 07:48:45 - Translate

Rich Communication Services (RCS) Market: Trends, Growth, and Forecast for 2024-2030
Rich Communication Services (RCS) Market Poised for Rapid Growth, Projected to Reach USD XX Billion by 2032 New York, NY – [Date] – Straits Research is excited to announce the release of its comprehensive report on the Rich Communication Services (RCS) Market, which reveals a robust growth trajectory for this innovative communication technology. The global RCS market...

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