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riyayadav05 adicionou um novo artigo Outro
2025-09-17 11:14:11 - Traduzir

Agent Coaching Platforms: Redefining the Future of Customer Service
Introduction The Agent Coaching Platform Market, valued at USD 695.6 million in 2023, is projected to reach USD 1,601.7 million by 2032, growing at a healthy CAGR of 9.73%. As customer expectations rise and service channels expand, organizations are turning to AI-driven coaching platforms that provide real-time performance analytics, sentiment detection, and personalized feedback. With...

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bpologistics adicionou um novo artigo Outro
2025-09-11 06:34:37 - Traduzir

Customer Service in Logistics: The Key to a Competitive Supply Chain
Customer service in logistics has become one of the most critical aspects of building and maintaining a competitive supply chain. As global commerce accelerates and customers demand faster, more accurate, and transparent deliveries, logistics providers and businesses alike must focus on optimizing their customer service strategies. Beyond moving goods from point A to point B, logistics now...

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aishm adicionou um novo artigo Outro
2025-05-26 11:09:35 - Traduzir

Empowering Customer Service Professionals – Unichrone Certified
In today’s hyper-connected and customer-driven business landscape, delivering exceptional customer service is not just a value-added feature it is a core business strategy. Customer service has evolved beyond simply responding to queries or complaints. It now plays a critical role in brand perception, customer retention, and business growth. Companies that prioritize service excellence...

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martechcubejohn adicionou um novo artigo Outro
2024-11-29 07:26:39 - Traduzir

Scaling AI for Holiday Customer Service Spikes
The holiday season brings a significant surge in demand for customer service, driven by the rise of online shopping. Businesses increasingly turn to artificial intelligence (AI) and automation to bridge the gap in support during these high-pressure periods. With AI-powered tools like chatbots and automated systems, companies can handle demand spikes effectively without compromising performance....

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Harshsingh adicionou um novo artigo Outro
2024-11-20 11:57:44 - Traduzir

Social Customer Service Applications Market Industry to Experience Significant Growth by 2030
According to the Market Statsville Group (MSG), the global social customer service applications market size is expected to grow from USD 12.166.7 million in 2022 to USD 23,927.1 million by 2033, at a CAGR of 12.6% from 2023 to 2033. The social customer service applications market is driven by the increased demand for real-time problem-solving and...

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marketstatsvillegroup adicionou um novo artigo Outro
2023-05-13 09:51:56 - Traduzir

Social Customer Service Applications Market size is expected to grow to USD 23,927.1 million by 2033
According to the Market Statsville Group (MSG), the global social customer service applications market size is expected to grow from USD 12.166.7 million in 2022 to USD 23,927.1 million by 2033, at a CAGR of 12.6% from 2023 to 2033. The Social Customer Service Applications Market research report offers a detailed industry analysis, including market...

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vipinmsg adicionou um novo artigo Networking
2023-10-19 07:22:03 - Traduzir

Social Customer Service Applications Market Size to Reach US$ 23,927.1 million by 2033
According to the Market Statsville Group (MSG), the global social customer service applications market size is expected to grow from USD 12.166.7 million in 2022 to USD 23,927.1 million by 2033, at a CAGR of 12.6% from 2023 to 2033.. This published market research report will provide valuable insights and guidance to businesses across various...

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tanvijogi adicionou um novo artigo Outro
2024-09-09 12:02:43 - Traduzir

Social Customer Service Applications Market Statistics, Key Players, Sales Growth, Size Projection and Market Overview by 2033
According to the Regional Research Reports, the Global Social Customer Service Applications Market size is estimated to be USD 14.12 billion in 2023 to USD 44.26 billion by 2033, exhibiting a CAGR of 12.1% from 2023 to 2033. This published market research report will provide valuable insights and guidance to businesses across various industries. These reports offer a comprehensive...

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vipinmsg adicionou um novo artigo Networking
2023-04-29 05:41:39 - Traduzir

Social Customer Service Applications Market Worth US$ 23,927.1 million by 2033
According to the Market Statsville Group (MSG), the global social customer service applications market size is expected to grow from USD 12.166.7 million in 2022 to USD 23,927.1 million by 2033, at a CAGR of 12.6% from 2023 to 2033. The report offers a detailed analysis of the industry's market segmentation and regional trends. It highlights the...

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martechcubejohn adicionou um novo artigo Outro
2024-10-14 06:54:16 - Traduzir

The Case for Pragmatic AI to Improve Customer Service
Have you encountered a bad situation that was made worse by something that is meant to help? Here’s a recent example of mine – I had to take my son to an emergency room while vacationing in Asia but the most frustrating part was dealing with insurance when we got home. The agent who initially processed my claim put me (and my money) in limbo – no external or internal follow-up...

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martechcubejohn adicionou um novo artigo Outro
2024-08-05 07:55:24 - Traduzir

AI’s Transformational Impact on the Hospitality Industry
As the CEO of Slang.ai, I’ve always been fascinated by the intersection of technology and human experiences, especially within the realm of hospitality. The focus on customer service and the overall experience, the high energy and pace of restaurants and the ability to create memorable dining moments have always inspired me to explore how advanced technologies like Artificial Intelligence...

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martechcubejohn adicionou um novo artigo Outro
2024-07-24 06:29:08 - Traduzir

Budget-Friendly Self-Service Analytics: Democratizing Data for Businesses
Business in a dynamic environment no longer considers data a luxury; it’s the fuel that makes wise decisions and drives business success. Imagine real-time insights at your fingertips regarding your customers or the ability to identify operational inefficiencies buried in data sets. Be empowered to drive growth by making data-driven decisions that enable you to optimize marketing...

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Trending_Technology adicionou um novo artigo Outro
2023-05-09 05:37:00 - Traduzir

Contact Center as a Service: Transforming the Way Businesses Communicate
Are you tired of managing complex communication channels in-house? Do you want to streamline your customer service operations without compromising on quality? If yes, then Contact Center as a Service (CCaaS) might be the perfect solution for your business. In this article, we will dive deep into the world of CCaaS, exploring its benefits, features, and use cases. We will also answer some of...

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martechcubejohn adicionou um novo artigo Outro
2024-10-23 08:03:47 - Traduzir

Dev Nag, CEO of QueryPal - AITech Interview
Dev, can you start by sharing the journey that led you to establish QueryPal and what inspired you to focus on transforming customer support through AI-powered ticket automation? The journey to QueryPal began with my experiences at Google and PayPal, where I saw firsthand the challenges of scaling customer support. I realized that while AI was transforming many industries, customer support...

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martechcubejohn adicionou um novo artigo Outro
2024-01-24 07:33:29 - Traduzir

Elad Inbar, Founder and CEO at RobotLAB - AITech Interview
What is your vision for the future of robotics and its potential to further transform industries, education, and society as a whole? Robotics has significant transformative potential. They will make industries more efficient and adaptable, introducing new business models and changing how sectors like healthcare and manufacturing operate. Robots can address challenges like elder care and urban...

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martechcubejohn adicionou um novo artigo Outro
2024-05-10 07:02:00 - Traduzir

Harnessing Generative AI: Transformative Practices in Credit Unions and Community Banks
The rise of Generative AI (GenAI) has enormous potential for the banking and finance industries. By utilizing GenAI, banks and credit unions speed applications from submission to approval, save time and effort, and deliver a desirable customer experience. A recent report from the Society for Human Resource Management (SHRM) and The Burning Glass Institute details how GenAI will have an...

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riya22 adicionou um novo artigo Outro
2024-12-18 06:44:27 - Traduzir

Hyperlocal Services Market: Insights, Trends, and Future Growth Forecast for 2024-2030
Hyperlocal Services Market: Insights, Trends, and Future Growth Forecast for 2024-2030 The global Hyperlocal Services Market size was valued at USD 1,845 billion in 2021 and is projected to reach USD 8,183 billion by 2030, growing at a CAGR of 18% during the forecast period from 2022 to 2030. Hyperlocal Services Market Catalysts for Expansion The hyperlocal...

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martechcubepawan adicionou um novo artigo Outro
2025-04-10 10:06:39 - Traduzir

Impact of AI on Data Security in 2025
The speed at which cyber attackers are moving presents some massive challenges that organizations must be prepared for in the coming year, especially as innovations like generative AI continue to proliferate. It’s no surprise as generative AI matures and is adopted by more enterprises that threats against data security will continue to grow. We already see it happening. For example,...

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riya22 adicionou um novo artigo Outro
2024-12-18 07:48:45 - Traduzir

Rich Communication Services (RCS) Market: Trends, Growth, and Forecast for 2024-2030
Rich Communication Services (RCS) Market Poised for Rapid Growth, Projected to Reach USD XX Billion by 2032 New York, NY – [Date] – Straits Research is excited to announce the release of its comprehensive report on the Rich Communication Services (RCS) Market, which reveals a robust growth trajectory for this innovative communication technology. The global RCS market...

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